Why Verification Is Required
Verification serves several purposes:
- Identity confirmation: Ensures account belongs to a real person
- Age verification: Confirms user is 18 or older
- Fraud prevention: Stops stolen identities and multiple accounts
- Regulatory compliance: Required by gaming license conditions
- Payment security: Ensures withdrawals go to rightful owner
Verification is a one-time process. Once approved, your account remains verified unless you change key details.
When Verification Is Needed
You can use the account without verification for:
- Browsing odds and markets
- Making deposits
- Placing bets
- Playing casino games
Verification becomes mandatory for:
- First withdrawal: Cannot process without verified account
- Large deposits: May trigger verification request
- Suspicious activity: Security checks
- Bonus claims: Some bonuses require verification first
Required Documents
Pakistani users need to provide:
| Document | Purpose | Required |
|---|---|---|
| CNIC (National ID) | Identity and age proof | Yes — always |
| Selfie with CNIC | Confirms document ownership | Yes — always |
| Proof of Address | Confirms residence | Sometimes requested |
| Payment Method Proof | Confirms wallet/bank ownership | Sometimes requested |
CNIC Requirements
The CNIC (Computerized National Identity Card) is the primary document for Pakistani verification.
What to Submit
- Front side: Photo showing your name, photo, CNIC number
- Back side: Photo showing address and other details
Photo Quality Requirements
- Clear and readable — no blur
- All four corners visible
- No glare or reflections obscuring text
- Full document in frame (no cropping)
- Color photo (not black and white)
- File format: JPG, PNG, or PDF
- File size: Under 5MB per image
Common CNIC Issues
| Problem | Solution |
|---|---|
| Blurry image | Retake in good lighting, hold camera steady |
| Corners cut off | Ensure entire card visible in frame |
| Expired CNIC | Renew CNIC first, then submit new one |
| Name mismatch | Account name must match CNIC exactly |
| Glare covering text | Move away from direct light, adjust angle |
| Photo edited | Submit original, unedited photos only |
Selfie with CNIC
A selfie holding your CNIC proves you're the document owner, not someone using a stolen ID.
How to Take the Selfie
- Hold CNIC next to your face
- Ensure both your face and CNIC are clearly visible
- CNIC details must be readable in the photo
- Use front-facing camera
- Good lighting on your face and document
- Neutral background preferred
Selfie Requirements
- Face clearly visible (no sunglasses, mask, or heavy shadows)
- CNIC held at face level, not covering face
- Both face and document in focus
- Must match the photo on CNIC
Proof of Address
Sometimes requested to confirm residence. Not always required for Pakistani users.
Accepted Documents
- Utility bill (electricity, gas, water) — last 3 months
- Bank statement — last 3 months
- Mobile phone bill — last 3 months
- Government correspondence with address
Requirements
- Your name visible on document
- Address matching account details
- Dated within last 3 months
- Clear and readable
CNIC back side often serves as address proof for Pakistani users, so separate document may not be needed.
Payment Method Verification
May be requested to confirm ownership of deposit/withdrawal method.
For Easypaisa/JazzCash
- Screenshot of wallet showing registered name
- Mobile number visible
- Account must be in your name
For Bank Account
- Bank statement header showing name and account number
- Or screenshot from mobile banking app
- Account holder name must match 1xBet account
For Cards
- Photo of card showing name and last 4 digits
- Cover middle digits for security
- Cover CVV on back
Verification Process
Step-by-Step
- Log into your 1xBet account
- Go to "My Account" or "Profile"
- Find "Verification" or "Documents" section
- Select document type to upload
- Take or choose photo from device
- Upload each required document
- Submit for review
- Wait for email confirmation
In Mobile App
- Open app → Profile/Account
- Tap "Verification" or document icon
- Camera opens for document capture
- Follow on-screen instructions
- Upload directly from camera or gallery
Verification Timeline
| Situation | Typical Time |
|---|---|
| Standard verification | 24-48 hours |
| Clear documents, no issues | Few hours to 24 hours |
| Additional documents requested | +24-48 hours after submission |
| Weekends/holidays | May take longer |
| High volume periods | Up to 72 hours |
You receive email notification when verification completes or if additional documents are needed.
Verification Status
Check your verification status in account settings:
| Status | Meaning | Action |
|---|---|---|
| Not Verified | No documents submitted | Upload documents |
| Pending | Documents under review | Wait for result |
| Additional Documents Required | More info needed | Submit requested documents |
| Rejected | Documents not accepted | Resubmit with correct documents |
| Verified | Account fully verified | Withdrawals enabled |
If Verification Is Rejected
Don't panic — most rejections are due to fixable issues.
Common Rejection Reasons
- Poor image quality (blurry, dark, glare)
- Document partially visible or cropped
- Name on document doesn't match account
- Expired document
- Document type not accepted
- Selfie doesn't match ID photo
- Edited or manipulated images detected
How to Fix
- Read the rejection reason in email/notification
- Retake photos addressing the specific issue
- Ensure photos are clear, complete, unedited
- Resubmit through the same verification section
- Contact support if unclear what's needed
Tips for Fast Approval
- Use good lighting: Natural daylight works best
- Flat surface: Place document on flat, contrasting background
- Steady hands: Hold camera still to avoid blur
- Check before submitting: Review photos for clarity
- Match account info: Ensure name, DOB match your account
- Submit all at once: Upload all required documents together
- Verify early: Don't wait until you need to withdraw
Privacy and Security
How your documents are handled:
- Encrypted transmission: Documents sent over secure connection
- Limited access: Only verification team sees documents
- Data protection: Stored according to privacy regulations
- No sharing: Documents not shared with third parties
- Deletion option: Can request deletion after account closure
1xBet is required to keep verification records as part of gaming license compliance.
Verification and Bonuses
Some bonus-related verification points:
- Some bonuses require verified account to claim
- Bonus winnings cannot be withdrawn without verification
- Verification can be done while wagering bonus
- Early verification prevents delays when you win
Account Information Updates
If your personal information changes:
Name Change
If your legal name changes (marriage, etc.):
- Contact customer support
- Provide proof of name change
- Submit new ID document
- Account updated after verification
Address Change
Moving to new address:
- Update address in account settings
- May need to reverify with new proof of address
- Payment methods may need re-linking
Frequently Asked Questions
How long does verification take?
Usually 24-48 hours. Clear documents often verify within few hours. Weekends may take longer. Check email for updates.
Can I bet while waiting for verification?
Yes. Deposits and betting work without verification. Only withdrawals require verified account.
My name on CNIC is slightly different from account — what do I do?
Contact support to update your account name. Minor variations (middle name, spelling) can usually be resolved. Account name must match ID for verification to pass.
Is it safe to send my CNIC photo?
Yes, when submitted through official 1xBet channels. Documents are encrypted and stored securely. Never send documents via email, chat, or third-party sites.
Do I need to verify again for each withdrawal?
No. Verification is one-time. Once approved, subsequent withdrawals process without re-verification (unless you change payment methods or account details).
What if I don't have a CNIC?
CNIC is required for Pakistani users. If you're eligible for CNIC, apply through NADRA first. Alternative ID documents may be accepted in some cases — contact support to ask.